Counseling Services

An FLCC student visiting the Center for Student Well-Being.

Many students seek help while in college. Counseling is available on a one-to-one basis for students who wish to discuss personal issues affecting their academic experience. Counselors are available to serve as confidential skilled listeners who provide guidance to help students on a short term basis to clarify issues, resolve conflicts, and learn new ways of coping.

Students often seek counseling to:

  • Cope more effectively with stress
  • Develop healthy relationships
  • Improve communication skills
  • Increase self-confidence, assertiveness and self-esteem
  • Learn to deal with grief, trauma or loss
  • Discover how to overcome procrastination and/or other self-defeating behaviors
  • Resolve academic concerns

Finger Lakes Community College does not offer mental health services. For students seeking mental health services and/or longer-term counseling, a list of community mental health professionals is available upon request. 2-1-1/LIFE LINE offers free, confidential assistance locating mental health resources in the community. You can also visit Substance Abuse & Mental Health Treatment Locator or call the 24/7 SAMHSA Helpline at 1 (800) 662-HELP (4357) to find a clinic near you.


Sometimes things happen that we don't think we can handle. If you or one of your friends, another student, is thinking about harming themselves or someone else, please tell someone. Talk saves lives! Student Services Counselors are available for any student who indicates harm to self or others. You can contact Student Services Counselors by coming into the Office of Community Standards and Counseling. After working hours or on weekends, please contact the Campus Police department (available 24/7), located in room 2202 on the 2nd floor, or call (585)785-1900.

Counseling Resources

Our listing of these sites and resources does not imply that the Community Standards & Counseling office or its staff endorses all of the information which is included. We encourage you to evaluate the materials and use what you find helpful.

Meditation Apps

  • Meditation and Mindfulness (free download)
    Meditation for modern life. No incense required. Get the most out of your day with the Headspace meditation app. We'll help you focus, breathe, stay calm, perform at your best and get a better night's rest through the life-changing skills of relaxation, meditation and mindfulness. In just a few minutes a day, you'll learn how to train your mind and body for a healthier, happier, stress-free life. Need a bit of stress relief during your rough day or guidance on how to sleep well at night? Headspace can help.
  • Insite Timer (free download; offline mode: $4.99)
    Learn to meditate with the world's top mindfulness, meditation and sleep experts. Insight Timer is the most popular free meditation app with 5 million meditators and more free content than any other app.
  • Meditation for Fidgety Skeptics (free download)
    Guided Meditation and Mindfulness. A clear, simple approach to meditation with New York Times bestselling author Dan Harris and some of the most respected (and cool) meditation teachers on the planet. Built for fidgety skeptics, designed to help you stick with it.

Health Apps

  • Eat Right Now (1 mo.=$24.99; 1 yr=$99.99; 1 yr premium=$129.99)
    Eat Right Now is a 28-day program to help change your relationship to eating. Developed by Dr. Judson Brewer MD, PhD, a world expert in mindfulness training, and the team at Claritas Mindsciences, this program will give you step by step training to help you learn how to work with food cravings, what type of food we reach for and how we eat. Eat Right Now provides daily instruction through playlists of audio and video tracks, goal-setting tools, and daily reminders.
  • Recovery Record (free download)
    Recovery Record is the smart companion for managing your journey to recovery from eating disorders including anorexia nervosa, bulimia nervosa, and binge eating disorder. This app is also intended for people with general eating, weight and shape concerns.
  • Unwinding Anxiety (1 mo.=$29.99; 6 mo.=$139.99; 1 yr=$209.99)
    Unwind your mind. Learn invaluable skills that will enable you to 'slow down the wind-up' and control anxiety for the rest of your life. Our progressive 30-day program, with short daily exercises, will help you learn how your mind works, so you can change habits. You'll learn how to switch gears the moment unwanted sensations and anxiety arise, and ultimately change the 'habit loop' that leads to anxiety.
  • Craving to Quit Cost (free download and use for 3 days; 1 mo.=$24.99)
    Craving to Quit is a 21-day program based on a successful smoking cessation program developed and tested at Yale University. Craving to Quit provides daily instruction through playlists of audio and video tracks, goal-setting tools, and daily reminders. As you progress through the program, we will walk you down to 0 cigarettes/day by giving you the tools you need to successfully quit smoking one step at a time.
  • Self-Help for Anxiety Management (free download)
    SAM is a psycho-educational tool to help you understand and manage your anxiety. SAM will help you to understand what causes your anxiety, monitor your anxious thoughts and behavior over time and manage your anxiety through self-help exercises and private reflection.
  • Rescue Time (free download)
    Time management and productivity tracker for mobile and desktop. Rescue Time for Android is an automatic productivity and time tracker that helps you understand and control the time spent on your Android device. Get rich insights into how you spend your day, build better habits, and beat distractions.
  • MoodPanda (free download)
    MoodPanda is your Supportive Mood Diary. Track your mood, get anonymous support from a community of 100k+ lovely people.
  • Panic Relief Free stop anxiety (free download)
    Quick control over anxiety and stress in your body; 4 tools you can use now! The best app to help you cope with panic, stress, and anxiety! Panic Relief is developed by a Danish Psychiatrist and specialist in Cognitive Behavioral Therapy, Marianne Breds Geoffroy.

Other Apps

  • Learn Languages Free (free download)
    Practice your speaking, reading, listening and writing skills while playing a game! You'll improve your vocabulary and grammar skills by answering questions and completing lessons. Start with basic verbs, phrases, and sentences, and learn new words daily.
  • Brainscape Flashcards (free download)
    Find, create and study SMART FLASHCARDS on any device. DOUBLE your learning speed using the most effective study system on the planet. Keep all your content in sync across Brainscape's website and your Android devices.
  • Evernote (free download)
    Evernote Helps you focus on what matters most and have access to your information when you need it. Input typed notes or scan handwritten notes. Add to-dos, photos, images, web pages, or audio and it's all instantly searchable. Create notebooks, organizers, planners. Organize notes any way you want and share with anyone. And Evernote syncs your notes and notebooks across your devices so your information is always with you, everywhere you go.
  • TED (free download)
    Inspiring talks by remarkable people, free to the world. Feed your curiosity and expand your world with TED talks. Explore more than 3,000 TED Talks by topic, mood, from tech to science to the surprises of your own psychology.
  • Scribd (free download)
    Scribd gives you access to an unlimited* number of best books, audiobooks, magazines, documents, and more. We make it easy for you to stay informed, discover new passions, and feed your curiosity. No matter what you're looking for, Scribd is the only reading app you need.

2-1-1 Finger Lakes Lifeline

2-1-1/LIFE LINE is here for everyone, every day, anytime. Community members are connected with experienced telecounselors by simply dialing 2-1-1 for free and confidential assistance connecting to vital services within the community. When you need help locating basic resources (like food, clothing, shelter) or need crisis stabilization for yourself or someone you know, Finger Lakes Lifeline is available to listen and to help.

Crisis Text Line

Crisis Text Line is free, 24/7 support for those in crisis. By simply texting HOME to 741741, you can connect with trained Crisis Counselors. Our first priority is helping people move from a hot moment to a cool calm, guiding you to create a plan to stay safe and healthy.
Text HOME or Text CONNECT to 741741 from anywhere in the USA, anytime, about any type of crisis. A live, trained Crisis Counselor receives the text and lets you know that they are here to listen. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment, all from their secure online platform.

National Alliance on Mental Illness (NAMI)

NAMI is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness through awareness, support and education.
NAMI offers clear, concise information on mental health topics, such as:


PSYCOM an online mental health resource providing information on a variety of mental health conditions including bipolar disorder, ADHD, obsessive-compulsive disorder, schizophrenia, depression, and generalized anxiety disorder.
PSYCOM seeks to inspire patients and their caregivers to better understand their mental health conditions and to take an active role in their own care.

TED Talks

TED is a nonpartisan nonprofit devoted to spreading ideas, usually in the form of short, powerful talks.


Timely Care - Telehealth for FLCC Lakers

Virtual Care from Anywhere

FLCC is excited to offer TimelyCare – a new telehealth program for students. The service provides access to virtual 24/7 medical and mental health care from anywhere, and with no cost to enrolled students!

Get on-demand support from counselors, doctors, nurse practitioners, and more. Services include unlimited medical, TalkNow, psychiatry (with referral), and health coaching visits, and up to 12 counseling appointments.

To learn more, and activate your free account, you can download this guide, watch a demo video, or visit the TimelyCare website.


Information that is shared will not be disclosed without the student's written permission, except in unusual circumstances, such as imminent danger to the student or someone else, reports of sexual harassment or sexual violence as required by Title IX legislation or court subpoena.

FLCC Reporting Options

Use this form to report bias, policy violations, misconduct, and other concerning behavior at FLCC.

Report a Concern

Staff are Here to Help

The Center for Student Well-Being assists with issues related to health & wellness, basic needs, and more.

Request Support Services

Contact Us

Community Standards and Counseling
Room 3260
(585) 785-1211
(585) 396-0905

Mon-Thu: 8:30 a.m. - 5 p.m.
Fri: 8:30 a.m. - 4 p.m.

Walk-In Hours
Mon-Fri: 9 a.m. - 3 p.m.

Virtual/Remote Services currently available. Please contact us by email or phone.

Appointments Preferred. Schedule in Starfish/Blackboard