Hotel and Resort Management


Reception sign on a counter at a resort

The tourism industry needs forward-thinking managers who can react to rapid changes in the hospitality market. This flexible certificate program can be completed in roughly one year or alongside a full-time job so you to stay on top of industry developments without sacrificing your career.

The Experience

Hotel and resort management professionals are in high demand as hotels, resorts, and bed and breakfasts seek to hire qualified staff with expertise in hospitality. The United States supports a healthy travel and tourism industry, and tourism also fuels the local economy of the Finger Lakes region.

FLCC’s Hotel and Resort Management certificate program is designed for working or aspiring hospitality professionals who are looking to advance or launch a career in the hotel industry.

In this program, you’ll explore different aspects of this field, such as hotel and resort operations, hospitality marketing, and food, beverage, and restaurant operations. Extensive hands-on training is included through a required professional work experience that taps into the knowledge of experts in the vibrant culinary and tourism industries of the Finger Lakes region.

The Outcomes

When you complete this certificate program, you’ll gain real-world work experience in hospitality. You may decide to intern with a major hotel chain such as Harbor Hotels, Marriott, Hyatt, or Radisson.

Whichever path you choose to pursue in your internship, you’ll acquire the following workplace skills, which are applicable to many careers in this industry:

  • Customer Service
  • Teamwork
  • Problem-solving
  • Decision-making
  • Critical Thinking
  • Resource Management
  • Equipment Utilization

This certificate is designed to give you flexibility throughout your studies. If you decide to switch your certificate or pursue a degree instead, you’ll be able to easily transfer most of your credits into your new course of study. Furthermore, you may pursue another specialty area in addition to this one, making you a more skilled and marketable employee, or you may decide to return to FLCC to earn an additional certificate as your career progresses.

Visit FLCC

See the campus and envision yourself as an FLCC student! FLCC's Admissions Office offers a variety of visit and tour opportunities.

Learn More

Related Programs

Explore FLCC programs related to hospitality, including Culinary Arts, Food and Beverage Management, Event and Tourism Management, and Viticulture and Wine Technology.

Types of Programs

Launch your career quickly with a certificate, which can be completed in just one year. Or, earn a degree in as little as two years, which will prepare you for a career or for transfer to a four-year school.

Career Coach

Explore Your Career Options

Map out a path toward your future career, and discover opportunities related to this area of study.

Access Career Coach