Melissa Soules
Disability Services Manager | Center for Student Well-Being
Other Positions
Disability Services Coordinator | Disability Services
Education
- B.S. State University College at Brockport
- M.S. State University College at Brockport
About
Melissa leads efforts to ensure equitable access and meaningful inclusion for students with disabilities. Her role includes reviewing documentation, coordinating accommodations, mentoring staff, faculty, and students, and collaborating with other student support offices. She prioritizes raising awareness of disability services by building cross-departmental relationships, presenting at admissions events, and engaging with community partners.
Additionally, she focuses on enhancing support by providing an annual College Prep Workshop for incoming students with disabilities, hosting events that foster a greater sense of belonging, advising DREAM Club, identifying gaps in support, and continuously improving services to better meet the evolving needs of our diverse student population.
Credentials and Awards
- Chancellor's Award for Professional Excellence, State University of New York (2023)
- Fostering a Culture of Belonging Microcredential, Association of College and University Educators (2026)
- PEAKS Leadership Development Program Participant, CNY Community College Consortium (2023-2024)
- Safe Zone Training (2023)
- Certified Zumba Instructor (2008-present)
Areas of Expertise
- Academic Accommodations
- Assistive Technology
- Student Support and Mentoring
- Disability Services Leadership
- Higher Education Accessibility
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