Laker Voices: Assessment of Climate for Learning, Living, and Working

illustration of the main building at the Canandaigua campus. The Finger Lakes Community College, State University of New York sign in foreground

FLCC aims to create a campus environment where all members of the college community can succeed. To make our institution the best it can be, we asked students, faculty, and staff to share their experiences through a survey called "Laker Voices: Assessment of Climate for Learning, Living, and Working at FLCC."

Defining Our Campus Climate

Climate refers to the current attitudes, behaviors, and standards of employees and students concerning the access for, inclusion of, and level of respect for individual and group needs, abilities, and potential. Rankin & Associates presented the final report and campus climate survey document in Fall 2019, which led to the FLCC data-informed institution-wide DEI plan.

August 2018

  • Initial meeting with Climate Survey Working Group (CSWG)
  • Begin survey development

September - December 2018

  • Complete survey
  • Develop communication plan
  • IRB application/ approval

February - March 2019

  • Survey Administration

April 2019 - May 2019

  • Data Analysis

June 2019 - August 2019

  • Report Development

September 2019

  • Results Presentation

October - November 2019

  • Develop Actions

January 2020

  • Created Institution-wide DEI Plan


Sim J. Covington Chief Diversity Officer
Deborah Ortloff Vice President for Strategic Initiatives and Assessment
Catherine Burns Human Resources Compliance Coordinator/Title IX Co-Coordinator
Vera Whisman Associate Professor
Nolana McKinstry Paralegal Instructor and Paralegal Program Coordinator
Patrick Rae Instructor
Colleen Johnson Director of Academic Success and Access Programs
Katia Chapman Admissions/Financial Aid Counselor for Special Populations
Laura Helker One Stop Specialist
Gabriel Marcano President of AALANA
Nicole Dugan Coordinator of Data & Administrative Assessment
Jason Maitland Campus Safety Director
Dawn Hess Director of Environmental Safety and Risk Management
Joseph Mariconda Associate Professor
Marsha Ver Plank Help Desk Specialist
Sara Iszard Director of Community Standards
Amber Ingalls Campus Center Representative
Mary Ruehl Diversity Coordinator

Marketing & Communications

Heidi Marcin Director of Marketing
Chuck Woods Web Services Coordinator

Assessment Planning & Continuous Improvement

Kelly Beedon Technical Specialist
Nicole Dugan Coordinator of Data & Administrative Assessment
Karen Fisher Assess Planning & Continuous Improvement Coordinator


Community Mental Health Centers

  • Ontario County Mental Health Center, 585-396-4363
  • Wayne County Behavioral Health, 315-946-5722
  • Seneca County, North end of county, 315-539-1980
  • Seneca County, South end of county, 607-869-5575
  • Yates County, 315-531-2400
  • Monroe County, Strong Memorial Hospital, 585-275-3535

Clifton Springs Behavioral Health Program and Services

To request information or an evaluation for mental health or addiction treatment, call 315-462-1060

Emergency Psychiatric Care is available through Finger Lakes Comprehensive Psychiatric Emergency Program (CPEP), based at Clifton Springs Hospital. Responding to the emergency needs of individuals in Ontario, Seneca, Wayne and Yates Counties, CPEP staff conduct emergency evaluations at Clifton Springs or in the community and assist in connection to needed programs and services. Phone: 315-462-1080

After business hours, contacts are made through Lifeline at 1-800-310-1160

Outpatient Treatment

Outpatient Treatment for mental health and/or addiction recovery needs

  • Clifton Springs
    2 Coulter Road, Woodbury Entrance
  • Macedon
    1900 Route 31, West Wayne Plaza
  • Canandaigua
    35 North St, Finger Lakes Business Park

Inpatient Treatment

Inpatient Treatment for acute mental health and/or addiction recovery needs is provided at Clifton Springs Hospital, Woodbury Entrance:

  • Inpatient Mental Health, 315-462-2022
  • Inpatient Addiction Recovery Program, 315-462-3000

Strong Memorial Hospital

Strong Memorial Hospital, Department of Psychiatry
Adult Ambulatory Services
300 Crittenden Blvd, Rochester NY
Phone: 585-275-3535

Private Practitioners

The following practitioners have expressed an interest in working with FLCC students. This information is not meant to be an endorsement.

Finger Lakes Psychiatry
1160 Corporate Dr, Suite #400, Farmington, NY 14425

Canandaigua Lake Counseling Services
Paige Blazak, LMHC, NCC, CASAC
Dr. John Marino
42 North Main St, Canandaigua, NY

Canandaigua Psychotherapy Associates
Theresa Beach LCSW-R
Robert Kaminiski, LCSW-R, ACSW, BCD
Dr. Cui Xingjia
527 North Main St, Canandaigua, NY

Karen Brennan, LCSW-R
118 Genesee St, Geneva, NY 14456

Richard Hamling, LMHC
243 Center St, Canandaigua, NY

Marianne Miles PhD, NP
Heather Hulse, LMSW
J. Kelly Behavioral Health
Soldiers and Sailors Hospital, Penn Yan, NY

Cynthia Pierce, LCSW-R
Cornerstone Counseling
502 South Main St, Suite C, Canandaigua, NY

Marriage and Family Therapists

Karen Brennan LCSW-R
118 Genesee St, Geneva NY 14456

Kirk Palmer LCSW-R, ACSW
1331 E. Victor Rd, Victor NY 14564

Ray Pettis MS, LMHC
502 S. Main St, Canandaigua, NY 14424

Wanda Carmel LCSW-R
1800 English Rd, Rochester, NY 14616


Christopher Galbreath
1387 Fairport Rd, Suite 580, Fairport, NY 14450

Thomas Letourneau
1000 Pittsford-Victor Rd, Pittsford, NY 14534

James Schubmehl
2541 Monroe Ave, Rochester, NY 14618

Child Psychiatrist

Bernard Kumetat
1000 Pittsford-Victor Rd, Pittsford, NY 14534

A Letter from the President on Learning, Living, and Working at FLCC

September 17, 2018

Dear FLCC community member:

Dr. Robert K. Nye

At FLCC, we seek to create an environment characterized by openness, fairness, and equal access for all students, faculty and staff. A welcoming and inclusive campus climate is grounded in mutual respect, nurtured by dialogue, evidenced by a pattern of civil interaction, and is one of the foundations of our educational model. Creating and maintaining a community environment that respects individual needs, abilities, and potential is critically important.

During 2018-19, FLCC will undertake a vital and relevant climate assessment. This project is part of a SUNY Performance Improvement Fund grant to support our Diversity, Equity and Inclusion initiatives at FLCC.  This assessment provides us with an opportunity to make a difference in FLCC's future. It is our opportunity to make positive, lasting changes and to help create a more inclusive campus. To best ensure that we fully utilize the resources provided by the SUNY Performance Improvement Fund grant, and to provide the most complete and holistic perspective, we have contracted with Rankin & Associates Consulting to help lead this effort. Rankin & Associates has conducted over 170 campus climate assessment projects over the last 20 years.

A team from Rankin & Associates will work with a committee of students, faculty and staff from FLCC to develop and implement the assessment. The results will better enable us to both develop programs and policies that will increase inclusivity in areas which are shown to be problematic and enhance and replicate programs and policies in areas which are shown to be successfully meeting the needs of our community.

You will find some background in the Aug. 20 eNews. Additional information will be shared as it becomes available.  

When this assessment becomes available for you to participate, I hope that you will join me in supporting this important project that provides us the opportunity to work with one of the best organizations in the nation to provide us a thorough review of where we stand in the realm of Diversity, Equity and Inclusion, and where we can continue to improve upon in order to create a truly welcoming and inclusive environment for everyone at our great College.  


Robert K. Nye
Finger Lakes Community College


Sim J. Covington, Jr., Ed.D.
Chief Diversity Officer & Dean of Student Athlete Development
Room: 3756
Phone: (585) 785-1790