FLCC
/
OFFICE & DEPT. DIRECTORY / BURSAR

FAQ's

Q:
What is a student account?
A:
A student account is simply the charges and payments related to a student's
registration. A student bill or invoice is a summary of a student's account.
Q:
When will I get my student bill?
A:
A student's semester bill is generated
based upon their registration. Billing for Fall semester will begin in
early July for students who have pre-registered. Billing for Spring semester
will begin in mid-November for students who have pre-registered.
Q: What are the payment deadlines for
each semester?
A:
The payment deadline is listed on the
top right hand side of the student bill. Generally, the Fall semester bill
is due around the last Wednesday in July. The Spring semester bill is due around
mid-December. After the semester payment deadlines, all payments are due
at the time of registration.
For Summer and Jan Plan semesters, all payments
are due at the time of registration.
Q:
What are FLCC tuition and fees schedules?
A:
Tuition and fees are payable at registration
according to the payment schedule released by the College. Tuition
and fees may be changed prior to
the opening of the College academic year. The responsibility for payment
of tuition and fees rests upon the student. The student's course schedule
will be cancelled for the appropriate semester if the established due
dates for payment are not met. View
Tuition & Fees Schedule
Q:
Why do I need a Certificate of Residence?
A:
CERTIFICATE OF RESIDENCE
-
A Certificate of Residence verifies
that you have been a New York State resident for one year prior
to registration or the start of the semester. Certificate(s) also
state your county(ies) of residence for the past six months. Students
registering without a Certificate of Residence will be charged Out-Of-State
(double) tuition.
-
Certificates are valid when issued
within 60 days prior to the start of classes and are valid for one
year from the date of issue. Updated Certificates are required each
year.
Ontario
County Residents: Contact
the Bursar's Office in person to complete the Ontario County
Student Affirmation
for a Certificate of Residence form. Please have identification to
prove your residency. To assist you, all FLCC Bursar's Office
staff members
are Notary Publics. Download
and print the affirmation and application for a certificate of residence (Adobe Acrobat .pdf
format).
Non-Ontario
County Residents: Please send in your
County's Certificate of Residence with your registration form. If you
have questions about obtaining the Certificate, call your County Treasurer. Download
and print the affirmation and application for a certificate of residence (Adobe Acrobat .pdf
format).
Non-New
York State Resident: If you have not
been a permanent legal resident of New York State for the year prior
to the start of classes, you must pay Out-Of-State tuition.

Q:
What are my payment options?
A:
PAYMENTS (Credit
& Credit-Free Courses)
-
Tuition and fees are due and payable
at the time of registration. Once you have registered for a course,
you are responsible for payment.
-
Payment may be made in cash, check
or money order (made payable to FLCC or Finger Lakes Community College),
Discover card, VISA or MasterCard. The name of the student and the
authorized cardholder must be the same. However, if the cardholder
is not the student, a signed authorization from the cardholder permitting
use of the account is required.
Download
the
Credit Card Authorization Form
in Adobe Acrobat Format

Q:
My tuition and fees are deferred.
Will I owe any money if I drop a class or withdraw from college?
A:
CHARGES POLICY FOR CREDIT COURSES 15 WEEKS OR MORE FOR FALL
AND SPRING SEMESTERS
-
Students registering for courses who
are granted a deferral (through the Financial Aid Office, employer's
unconditional written guarantee of payment or agency's deferral)
are ultimately responsible to fulfill their financial obligation
to the College.
-
Students who are granted deferrals
and who later drop courses or who later withdraw from FLCC will
reduce or lose their aid and will be directly responsible to pay
the tuition and fees due at the time of drop or withdrawal. You
must drop the course ONE-BUSINESS DAY PRIOR TO THE START OF SEMESTER
IN ORDER TO REDUCE THE TUITION AND FEE CHARGES. Please refer to
the FLCC catalog for further information.
-
Schedule
of Tuition Charges for Deferrals (All
applicable fees are charged upon registration-there is no pro-rating
of fees):
|
Student
registered for courses through: |
Have
incurred a tuition charge of: |
|
the 1st week of semester |
25% |
|
the 2nd week of semester |
50% |
|
the third week of semester |
75% |
|
past the 20th day from
the
semester start date |
100% |

Q:
How do I drop a course or withdraw
from the college?
A:
DROP AND WITHDRAWAL PROCEDURE
-
Student
must initiate drop slips during the
first 20 calendar days of the semester with the Registrar's Office
in order to get a refund or reduction in tuition liability. A verbal
noticeby a student to an instructor, advisor, or any FLCC staff
member does not constitute a formal drop/withdrawal. Lack of
attendance does not reduce tuition and fees, therefore, timely
drop slips or withdrawals will ensure proper credit to your student
account.
-
Please contact the Financial Aid Office
(ext. 7275) or the Bursar's Office (ext. 7229) for information on
how withdrawing or dropping a course may affect your financial aid.
-
You must inform the Center for Advisement
and Personal Development if you decide to withdraw from FLCC. Please
call the Center at (585) 394-FLCC ext. 7267.

Q:
What are your refund policies?
A:
See our Refunds Policy page for details on refunds based on the type of courses your enrolled in.

Q: I owe money from a previous term.
Can I register?
A:
DELINQUENT ACCOUNTS
-
If your account becomes delinquent
and is not resolved with the Office of the Bursar, you will not
be able to register for the next semester and your statement of
grades and/or your official transcripts will be withheld until your
delinquent balance is paid in full. It is the policy of the College
to assign delinquent accounts to a collection agency. Students with
delinquent accounts with the College may be denied the privilege
of pre-registering for the next semester. Also their statement of
grades and/or official transcripts will be withheld until their
delinquent balance is paid in full at the Bursar's Office. It is
the College policy to assign delinquent accounts to a collection
agency. After proper notification, students who have an unpaid balance
in their account for the semester may be assigned to a collection
agency. Students will be responsible for the outstanding balance,
PLUS all the late payment fees, collection agency fees in the range
of 33.33% to 66.67%, court costs and attorney fees. Furthermore,
the collection agency will notify all credit reporting agencies
of your outstanding debt. It is therefore, important and to your
advantage to pay account balances in full when they are due.

Q:
I am a Veteran. What should I do to
defer my bill?
A:
VETERAN'S BENEFITS ARE AVAILABLE
Q:
What is your tuition deferral policy if my Sponsor will cover my semester bill in full or in part?
A:
SPONSORSHIP DEFERRALS POLICY
All students who expect their semester bill to be paid by a Sponsor must submit a valid purchase order that unconditionally guarantees full payment to the College upon receipt of the bill from the College with any balance due that is not covered by the Sponsor. The College does not accept any conditional sponsorships. View/Print a Sponsorship Agreement Form.
National Guard Tuition Deferrals: Studnets who wish to defer their tuition amount based on NYS DMNA Certificate of Eligibility (DMNA Form 96-2) must contact the Bursar before the semester due date or before registration (for registrations occurring after the semester due date). You must bring the original copy of your:
- DMNA Form 96-2 AND
- FLCC Financial Aid Award Letter with the following details:
- ACTUAL Federal Pell Grant amount AND
- ACTUAL Tuition Assistance Program (TAP) amount.
Students without the above mentioned original documentation are expected to pay their semester tuition and fess in full by the due date or at the time of registration. Should you have any questions about your DMNA Fourm 96-2, please contact DMNA at (518) 786-6061. Please note that your first receipt of Title IV financial aid and other aid or funds by the Bursar’s Office will be applied to your student account if your National Guard funds have not been received.
VESID DEFERRALS: All VESID Customers must present the following by the semester due date or at the time of registration (for registrations occurring on/after semester payment due date):
- A valid VESID Voucher Form VES-301, and
- A valid VESID Worksheet Form VES-845, and
- A student signed and completed Sponsor Information Release form, and
- FLCC Financial Aid Award Letter with the following details:
- ACTUAL Federal Pell Grant amount, AND
- ACTUAL Tuition Assistance Program (TAP) amount.
NOTE: Per VESID rules effective Fall 2007, all Title IV Financial Aid funds will be applied towards student accounts. Only balance due after the financial aid balance will be billed to VESID. Questions? Contact your VESID Counselor for clarification.
MILITARY & NATIONAL GUARD TUITION ASSISTANCE AUTHORIZATION DEFERRALS: Any Military or National Guard personnel who expect their semester bill deferred through the Tuition Assistance Authorizations from various agencies must submit a valid ORIGINAL Tuition Assistance Authorization Voucher with a payment for the balace by the semester payment due date (for pre-registered students) or at the time of registration (for students registering after the semester payment due date). Please note that the first receipt of Title IV financial aid funds and other aid or funds by the Bursar’s Office will be applied to your student account if your TAA funds have not been received.

Q:
When will I receive my Form 1098T
for
Hope and Lifelong Learning Tax Credits?
A:
HOPE AND LIFELONG LEARNING TAX CREDITS
-
The Taxpayer Relief Act of 1997 created
the Hope Tax Credit and Lifelong Learning Tax Credits. These are
credits that taxpayers can take on their federal returns for tuition
and fees paid by students in a calendar year. For information on
eligibility, please consult your tax accountant. Colleges are required
to issue documentation by January 31 of the tuition and fees paid
by students in the preceding calendar year. For additional information,
please refer to the following web sites:

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