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Higher One Card

The FLCC Higher One Card is used at Finger Lakes Community College to disburse excess financial aid to students. Please review the information below for more details about the process and the card.

Your card will be sent to you approximately one week after you complete your FLCC Application, Financial Aid Application (FAFSA), and you register for classes. The card is sent to the address you have on file with FLCC. Please make sure you keep your address current with Higher One! Once you receive your card you need to take action to designate your 'refund preference', you have three options.

Getting Started

Authenticate Your Card

  1. Grab your FLCC Higher One Card, it came in an envelope that looked like this:
    FLCC Higher One Card Envelope
  2. Visit www.flcconecard.com and click the "Get Started" link to authenticate your card.

Refund Options

  1. 'Easy Refund' – Activate the card and have the excess funds sent directly to your FLCC One Card. This is the quickest method. Make sure you familiarize yourself with the particulars of the card so you don't incur any unnecessary fees by visiting www.flcconecard.com. Refunds are available by 5pm on the date of disbursal.
  2. 'ACH Transfer' – Activate the card and have the excess funds sent to your existing checking or savings account. Refunds are available 2-3 days after the date of disbursal.
  3. Choose to activate the card and receive a paper check in the mail. This is typically sent 5 to 7 business days after the date of disbursal.

If you choose to use the card as your refund preference please keep in mind the following:

  1. To avoid ATM fees use only the Higher One ATM located near the library at the Canandaigua Campus. Other ATM's may be used but will require a fee.
  2. Choose "Credit" when making educational purchases.
  3. Be mindful of your account balance by checking your online Higher One account regularly.
  4. Familiarize yourself with the particulars of the card so you don't incur any unnecessary fees by visiting www.flcconecard.com.

Please make sure to keep this card safe, even if you choose not to authenticate the card. A replacement card costs $20.00.

Detailed Authentication & Refund Instructions

  1. Go to www.flcconecard.com.
  2. Click the "Getting Started" button on the top right of the page. 
  3. Type in your Card Number.
  4. Authenticate your card.
  5. Choose your account type. Most students choose the basic "One Account."
  6. Create your profile.
  7. Select your refund preference:
    1. 'Easy Refund' – Activate the card and have the excess funds sent directly to your FLCC One Card. This is the quickest method. Make sure you familiarize yourself with the particulars of the card so you don't incur any unnecessary fees by visiting www.flcconecard.com.  Refunds are available by 5pm on the date of disbursal.
    2. 'ACH Transfer' – Activate the card and have the excess funds sent to your existing checking or savings account. Refunds are available 2 to 3 days after the date of disbursal.
    3. Choose to activate the card and receive a paper check in the mail. This is typically sent 5 to 7 business days after the date of disbursal.
  8. Continue to follow the instructions until you complete the process.