COVID-19 Updates and Resources
Updated September 8, 2021 12:55 PM
COVID-19 Vaccine Required for In-Person Attendance. No Refunds After Deadline.
Under policies established by the state Department of Health, State University of New York and the FLCC Board of Trustees, any student taking in-person or HyFlex classes who has not provided proof of vaccination by Sept. 27 will be administratively withdrawn from those in-person classes. If this happens, the student will be ineligible for a refund of tuition and fees.
Students must provide proof of vaccination via the Student Health Portal or submit a request for a medical or religious exemption. See more about this in the Vaccine tab below.
On-Campus Protocols & New Surveillance Testing
- Everyone, regardless of vaccination status, will need to mask at all times while in FLCC buildings, except while eating.
- If you experience any symptoms of COVID-19, please do not enter FLCC facilities and call your health care provider.
- All students must participate in COVID-19 surveillance testing at no cost. Any student who is not yet fully vaccinated must test every week until they are. Fully vaccinated students must participate every other week, starting Sept. 13. See more in the COVID Testing and Tracing tab below.
- Failure to comply may result in a charge of a violation of the Student Code of Conduct.
Anyone with questions about COVID-19 protocols may contact email@example.com.
FLCC Conditions & Stats
FLCC participates in the SUNY pooled testing surveillance program. Results and information about positive cases are posted on our COVID dashboard.
Individuals 12 and older are eligible to receive the COVID-19 vaccine, which is the best way to prevent the spread of disease. For the most current information on vaccination in the region, visit the Finger Lakes Vaccine Hub online.
Vaccination is now required for any student taking in-person, hybrid or HyFlex classes; working on campus; living in the Suites at Laker Landing; participating in athletics; or coming to campus for services or co-curricular activities.
The following exemptions apply:
- Students who are 100 percent online and submit their Affirmation of Understanding that they will not come to an FLCC location at any point during the semester are not subject to the vaccine requirement.
- Students who are not eligible for the vaccine due to a medical condition may file for a medical exemption by contacting firstname.lastname@example.org.
- In very limited cases, religious exemptions may be considered. Philosophical, political, scientific, or sociological objections to immunizations do not justify an exemption. Students who believe they have a religious exemption, should contact Student Health for information on the process.
Students who do not comply with the vaccine requirement by Monday, Sept. 27 will be administratively withdrawn from classes and will not be eligible for a refund of tuition and fees.
Pooled Surveillance Testing
FLCC is participating in the free pooled surveillance testing program through SUNY Upstate Medical University to identify individuals who may be asymptomatic to prevent the spread of illness. All students must participate in testing or supply proof of a negative test through the Student Health Portal.
Students who are not fully vaccinated must test weekly until they are. Students who are fully vaccinated test every other week.
If you are fully vaccinated and your last name starts with A-M, please test during the week of Sept.13. For last names starting with N-Z, begin testing the week of Sept. 20. Times and locations are posted on the website.
Students who have not registered for a testing account previously will need to do so online before arriving at a testing site. Please pay close attention and select Finger Lakes Community College. When you get to the screen that asks if you have a test kit, you may stop. Your account is active.
You may use any email account with the site. If you do not have insurance, please contact email@example.com for assistance in obtaining options. You can use "unknown" if you do not have insurance to complete the registration. You should use your own phone number in that section if this is the case. For assistance completing the registration, please contact FLCCCovid19testing@flcc.edu.
If you are unable to attend a testing session in a given week, you may upload a negative COVID-19 test from an off-campus site to the Student Health Portal by Tuesday at midnight of that week. The test must have been given within the previous five days (Friday - Tuesday). Testing for those who do not have symptoms is available at Walgreens and CVS.
If you have tested positive within the last 90 days, you will be exempt from testing. Please upload your test or release letter to the Student Health Portal. If you have questions, or need assistance, please contact FLCCCovid19testing@flcc.edu.
The pooled surveillance technique allows the lab at SUNY Upstate Medical University to mix several samples together in a "batch" or pooled sample and then test the pooled sample. If the pooled sample is negative, it means that all individuals were negative. If the pooled sample is positive, then each sample will be tested individually to find out which was positive. Because samples are pooled together, ultimately fewer tests are run overall.
Isolation and Quarantine
Unvaccinated students who may have been exposed to COVID-19 should quarantine while waiting for test results. Quarantine helps prevent the spread of disease that can occur before a person knows they are sick or if they are infected with the virus without experiencing symptoms.
Isolation is used to separate unvaccinated people infected with the virus (those who are sick with COVID-19 and those with no symptoms) from people who are not infected.
Vaccinated students who have been exposed to COVID-19 will be asked to monitor themselves for symptoms. If they become symptomatic, county health officials will work with the individuals accordingly.
Getting a COVID-19 test
A COVID-19 test will tell you if the virus is active at the time of testing. If you think you have contracted Covid-19 and your primary care provider ordered the test, follow the directions the provider gives you.
If you do not have a primary care provider, some local options are:Canandaigua Urgent Care
699 South Main Street
Canandaigua, New York 14424
(585) 978-8240 WellNow Urgent Care
288 Eastern Boulevard
Canandaigua, NY 14424
Despite your vaccination status, please remember to continue with preventive behavior:
- Wear a mask while indoors
- Avoid touching your face, especially eyes, nose or mouth
- Wash hands frequently, or use hand sanitizer, especially when entering or leaving a room
- Maintain proper social distancing (6 feet or more) whenever possible
Student Health Services is not able to test for or treat COVID-19, but is available to provide direction, support and education. Please call (585) 785-1298 Monday to Thursday 8:30 a.m. to 5 p.m., Friday 8:30 a.m. to 4 p.m. Transportation can be arranged for those in need of assistance.
Types of Classes
Hybrid and In-Person
In-person courses always meet at a given location and time. Hybrid courses are part online, part on-campus. In WebAdvisor, hybrid and in-person courses will have no letter if they take place at the main campus, a "G" for Geneva, an "N" for Newark and a "V" for Victor (examples: BIO-171-05 and TECH-116-V5). Refer to the meeting information for days and times.
FLCC instructors may choose to unmask or wear a face shield during instruction. This would only occur if the individual is vaccinated and able to remain at least 6 feet from others in the classroom.
Combines online and face-to-face instruction simultaneously into one single course section, with the mode of direct instruction determined by each individual student. Students can choose to attend in-person, watch online in real-time, or watch the recorded lecture, each class meeting offers students the ability to choose how they participate.
Please note: HyFlex coursework is designed to allow the student to determine day-by-day how to participate. Due to the opportunity to learn in person, registration in these courses requires students to provide proof of the COVID-19 vaccination.
Course content, such as readings, assignments and tests, is available through the internet with no scheduled class meetings. In WebAdvisor, online classes have a "U" or an "S" before the section number (example: ENG-101-U1). The "S" refers to online classes taken through SUNY (example: ENG-113-S1).
These courses are often referred to as "synchronous" because they meet at scheduled times using videoconferencing software. This allows for real-time interaction among professors and students. In WebAdvisor, synchronous online classes have a "C" in the section number (example: MAT-121-C06).
Course outlines will include backup plans if the College is required to return to all-remote instruction and steps students can take if they lose connection to a live online class.
Academic Calendar and Weather Closures
Finger Lakes Community College will continue to have weather closures -- often called snow days -- as in the past. To ensure the safety of those who commute, when FLCC announces a weather closure, in-person and remote classes are both canceled and the buildings are closed. While most students are studying remotely, several hundred people still come to our campuses daily, including students attending in-person classes or accessing WiFi and employees who staff in-person services.
FLCC will notify you of a snow day via email and text. You will also find notifications on local media, the FLCC homepage, and the FLCC Facebook page at facebook.com/fingerlakescommunitycollege. Please make sure your contact information is entered correctly into WebAdvisor. If your only phone number is your mobile number, please enter it into the "Cell Phone Number" field, not the "Home Phone Number" field.
- Students needing short-term personal counseling can reach the Office of Community Standards and Counseling at (585) 785-1211 or firstname.lastname@example.org. Appointments can be set up in Starfish.
- Worried about someone's health and safety? Call 911 immediately. If your concern does not require an emergency response, complete a RADAR report.
- Check out the Counseling Services web page for available apps and resources relating to personal development and mental health.
SUNY Mental Health Services
Check the SUNY mental health resource page for information on the Crisis Text Line for students, faculty, and staff who are dealing with emotional challenges. Members of the SUNY community can access the confidential text line 24/7 by texting Got5U to 741-741. The text line can be used to help alleviate depression, anxiety, stress, and suicidal thoughts. It also provides a way for people to talk about substance use, relationship issues, domestic violence, and school stressors, as well stress and anxiety related to the COVID-19 pandemic.
Emergency Needs and Staying Safe
- We understand that life happens. In this turbulent time, this can be even more stressful. To request student emergency funds for unforeseen expenses, such as a car repair, or access the FLCC food cupboard, please visit our website.
- Your safety is of paramount importance to us. During this time, all policies remain in place. If you have concerns around discrimination, sexual misconduct or general conduct issues, please contact the Office of Community Standards and Counseling at (585) 785-1211 or email@example.com.
All students have a responsibility to reduce the risk of COVID-19 transmission by practicing preventive measures, abiding by quarantine or isolation orders, and cooperating with College and public health initiatives.
Students who fail to comply with COVID-19 protocols can face sanctions under the FLCC Code of Conduct. For example, failure to wear a mask, except when eating or drinking, in any FLCC building or failure to comply with testing will result in a Code of Conduct charge after the first missed test.
FLCC IT Services
The Helpdesk is available at (585) 785-1419 or firstname.lastname@example.org to assist you with questions related to computer accounts (i.e. student email, WebAdvisor, etc), and technical support. If you don't get an answer, please leave a message and the first available tech will call you back. Your call is important to us!
- Online Learning: For technical support with online courses, please contact the Open SUNY Helpdesk. To contact the FLCC Office of Online Learning, call (585) 785-1733 or use the employee directory for email addresses.
- Webex Meetings: For information on how to access a course Webex meeting, view our Joining a Webex Meeting Quick Start Guide.
Computers are available at the following locations and times:
- Main Campus third-floor rooms 3305 and 3326: See hours on the IT Services page
- Main Campus Library: Reservations for computers at https://flcc.libcal.com/r
- Geneva Campus Center: Monday-Thursday, 8:30 a.m. to 4:30 p.m.; Friday, 8:30 a.m. to 4 p.m.
- Newark Campus Center: Monday-Thursday, 8:30 a.m. to 4:30 p.m.; Friday, 8:30 a.m. to 4 p.m.
- Victor Campus Center: Monday-Thursday, 8:30 a.m. to 4:30 p.m.; Friday, 8:30 a.m. to 4 p.m.
All students should have access to a personal computer, given the increased use of online courses and web conferencing. In many cases, financial aid may be used to pay for computers at The Book Nook.
For minimum specifications for student laptops, visit www.flcc.edu/it/laptop-specs/.
Laptop Computer Loans for Students
The FLCC IT Department has a limited number of laptop computers available to be loaned to students. Please complete a computer loan agreement form to submit a request. Contact the IT Helpdesk if you have any questions.
WiFi and Internet
In some cases, remote classes and in-person classes will be too close together for you to travel in between. You are welcome to go to an FLCC location and use College WiFi. Cafe seating, lounges and study areas are available. Furniture has been spaced to allow for social distancing.
FLCC also has WiFi in the main parking lot, closest to the logging sports practice field.
For students with internet access problems at home, check with the email@example.com for options.
Avoiding Email Scams
During any crisis or high-profile event, hackers/scammers and other bad actors will try to trick you into clicking links or opening attachments that relate to the crisis. Here are several to watch out for:
- COVID-19/Coronavirus emails and attachments with urgent news and important announcements
- Emails detailing changes in operational modality (moving to online/distance learning)
- Emails offering special information regarding helping you move to an all online teaching environment
- VPN news, special offers, fake scareware pop ups saying you need to call Tech Support
- Emails or unexpected web pages asking you for your logon/password credentials
We ask that everyone carefully look at all emails. If there is any doubt about an email, forward it to the firstname.lastname@example.org and ask if it is a valid email. Do not take unnecessary risks by clicking links or opening attachments.
If you are well, practice these protective measures:
- Wash your hands thoroughly several times a day with soap and water or use alcohol based hand sanitizers
- Avoid touching eyes, nose and mouth
- Be prepared to stay home by having a few days of extra food, water and medicine on hand
- Wear a mask and practice social distancing. You will reduce your chance of getting sick if you do both, not just one or the other.
If you are ill, do the following:
- Stay home if you are ill
- Cover coughs and sneezes with a tissue or your elbow - not your hand
- If you have symptoms (cough, fever, shortness of breath) and seek medical treatment, call ahead so providers are ready for you.
- If you believe you have come in contact with someone who has a confirmed case of COVID-19, call your health care provider or your county public health department
The College will follow New York State Department of Health and Centers for Disease Control protocols for appropriate cleaning and disinfecting for both suspected and confirmed COVID-19 cases.
FLCC staff have been trained in proper cleaning and disinfection techniques. COVID-19 cleaning logs that include the date, time, and scope of cleaning will be maintained by Facilities and Grounds. Staff hours for daytime cleaning have doubled.
Routine cleaning of College facilities will be rigorous and ongoing, and surfaces that are touched most frequently will be prioritized. This includes
- Light switches, handrails and door knobs/handles
- All restrooms, including all surfaces, fixtures, door knobs, push plates and switches
- Breakroom tables and chairs, refrigerator and microwave doors and handles
- Handles on equipment
- Buttons on vending machines and elevators
- Shared phones, computer keyboards, mouse, tablets
- Hands-on learning items
- Drinking fountains and water fill stations
- Copy machines
FLCC has replaced all electronic hand dryers with paper towels due to research that suggests the virus can be transmitted in aerosol form.
Facilities flushes the air in the building as often as possible to bring in fresh air from outside. The FLCC air filtering system exceeds the filtering recommendations of New York state.
Disinfecting solution with paper towels and instructions will be in all classrooms and common areas for use.
FLCC has hand sanitizer stations and sanitizer refill stations throughout campus.
Automatic flushing and sensor faucets have been installed in all restrooms. Some outer restroom doors will have a foot pull so users can avoid touching the door handle.
NYS has launched a free app that notifies users if they have been in close contact with someone who has tested positive for COVID-19. The app is anonymous and does not collect personal data. By participating, users can reduce the potential exposure risk to their immediate circle.
New York State Coronavirus health hotline | 1-888-364-3065
Call with questions or concerns about travel and symptoms