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Right to Know

A listing of disclosures the College would like you to be aware of as well as the office where you can obtain additional information.

Be sure to pick up your copy of the Student Handbook & Academic Planner. This publication features

  1. Information regarding services available to students, a planning calendar with important dates/activities, a College telephone directory;
  2. An abridged version of the Student Code of Conduct Policy;
  3. Grievance procedures to follow when resolving academic discrimination, sexual harassment and all other complaints; plus much more. Stop by the Office of Student Life (Room 2120, main campus) or the main offices at the FLCC Geneva, Victor, and Newark Campus Centers for your free copy. Furthermore, the Student Code of Conduct Policy and Grievance Procedures are also available online at www.flcc.edu/offices/judicial/.

Throughout the year, correspondence will be mailed to the address you maintain with the Student Records Office and/or sent to your College assigned e-mail (axp) address. If you are not residing at your permanent mailing address while attending FLCC, please notify the Student Records Office of your local mailing address (where you are temporarily residing during the academic year). It is your responsibility to notify the College of any address changes.

The College Catalog is the official contract with the student for degree requirements. If you are enrolling on a full-time basis (12 or more credits), you will be assigned a faculty advisor who will assist you in selecting your courses for the upcoming semester. If you are enrolling on a part-time basis (11 or less credits), you may request a faculty advisor through the One Stop Office or you may receive advising services through the Educational Planning and Career Services. Please note: While your advisor will provide you with guidance in terms of course selection and sequence, it is ultimately your responsibility to know your degree requirements and to satisfy these requirements. If you choose to take time off from the College and curriculum changes occur within your degree program, you may be required to satisfy any new requirements.


Office of the Vice President of Student Affairs

(Community Standards Office, Room 2120; 585.785.1211)

Crisis Response Procedures. The individual crisis response procedures are designed to identify and assist an at-risk student in a crisis situation and to enable his/her successful re-entry to the College. An at-risk student is one who is in jeopardy of harming him/herself or others or who exhibits severe mental anguish. When a student age 22 or younger is identified as being “at-risk,” his/her parent or legal guardian will be notified by the Associate Vice President of Student Affairs (or designee).

Satisfactory academic progress standards and criteria to reestablish eligibility if student fails to maintain satisfactory academic progress, which impacts financial aid and attendance at FLCC.

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:

  1. The right to inspect and review the student’s education records within 45 days of the day the College receives a request for access. Students should submit to the Registrar, Associate Vice President of Student Affairs, academic department chairperson, or other appropriate official, written requests that identify the record(s) they wish to inspect. The College official will make arrangements for access and notify the student of the time and place where the records may be inspected. Students will be required to produce identification (e.g., driver’s license or SUNY ID) prior to inspecting the records. If the records are not maintained by the College to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  2. The right to request the amendment of the student’s education records that the student believes are inaccurate or misleading. Students may ask the College to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the College decides not to amend the record as requested by the student, the College official will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for an amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  3. The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent. Under FERPA, the College may disclose “directory information” about the student without the student’s consent. “Directory information” is information not generally considered harmful or an invasion of privacy if disclosed. The College defines directory information as the student’s name, address, telephone listing; photograph or likeness; date of birth; field of study; participation in officially recognized activities and sports; weight and height of athletes; dates of attendance at the College; degrees and awards received; and the most recent previous school attended. Students who do not wish to have their directory information released to the public must notify the Registrar’s Office in writing and identify the specific information they do not wish to have released. Students may request this at any time. Note: Generally, directory information is not automatically released to the public. That is, when a request is received for a student’s directory information, the Registrar’s Office staff member will inquire as to the purpose of the request.

    One exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A College official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including Campus Safety personnel and Student Health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as the Disciplinary Board or Academic Grievance Board, or assisting another College official in performing his or her tasks. A College official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.

    Upon request, the College discloses education records without consent to officials of another school in which a student seeks or intends to enroll. [NOTE: FERPA requires an institution to make a reasonable attempt to notify the student of the records request unless the institution states in its annual notification that it intends to forward records on request.]
  4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Finger Lakes Community College to comply with the requirements of FERPA.
    The Office that administers FERPA is:
    Family Policy Compliance Office
    U.S. Department of Education
    600 Independence Avenue, SW
    Washington, DC 20202-4605

Student Accounts Office

(Room 1070; (585)785-1405)

  • Refund policy (The College’s refund policy is outlined online at www.flcc.edu/bursar).
  • Requirements for the return of Title IV funds.
  • Summary of requirements for the return of Financial Aid Title IV grant or loan assistance by withdrawn students.
    Information is also available online at www.flcc.edu/bursar.

Financial Aid Office

(Room 1145; (585)785-1275)

Please contact the Financial Aid Office or visit our website for the following information:


Office of Institutional Research

(B-105; (585)785-1464)

FLCC is pleased to provide the following information regarding our institution's graduation/completion and transfer out rates. The information is provided by the Office of Institutional Research and is in compliance with the Student Right-to-Know Act of 1990 (P.L. 101-542). The rates reflect the completion and transfer-out status of the general student body that entered the college during the 2007-08 school year at a point at which 150% of the normal time-to-completion had elapsed.

During the fall semester of 2008, 1283 first-time, full-time, degree-seeking undergraduate students entered FLCC. After 3 years (i.e., as of Fall 2011) , 29% of these students had graduated or completed their programs and 25% had transferred to other higher education institutions.


Office of Campus Safety

(B-114; (585)785-1900)

FLCC’s annual security report includes statistics for the previous three years’ reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by FLCC, and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Office of Campus Safety or by accessing the following Web site: www.flcc.edu/safety.


Athletic Office

(D-329; (585)785-1459)

Equity in Athletics Disclosure Act (information about athletic program participation rates and institutional financial support for each program)


Office of Student Life

(Room 2135; (585)785-1264)

Distribution of Voter Registration Forms


Student Health Services

(D-312; (585)785-1297)

  • Health Insurance Benefits. All FLCC full- and part-time students are covered by basic accident benefits while on college premises or while participating in college-sponsored activities, both on and off campus. The basic accident benefits are covered by the Auxiliary Services fee that students pay each semester.
  • Optional Sickness Plans. An optional sickness plan is available and can be purchased from Niagara National Inc. This plan does not provide basic hospital, basic medical or major medical insurance as defined by the NYS Insurance Department. Please call POMCO for questions related to the optional sickness plan at 1-866-834-4765. NYS also offers public health insurance programs for NYS residents. The table below
    summarizes the eligibility requirements. If you need health insurance for you or your family, contact the Facilitated Enrollment Program for help in
    completing an application at 1-800-346-2211.
  • Public Health Insurance Programs for NYS Residents/Eligibility Requirements
    1. Family Health Plus-Uninsured — adults age 19-64 who are not eligible for Medicaid. Young adults (age 19 up to age 21) residing with parents and parents with children under 21 in their household need to meet income/resource requirements.
    2. Child Health Plus-Uninsured children — one month old up to age 19 who are not eligible for Medicaid.
    3. Medicaid - NYS adults ages 19+ who meet income/resource requirements.
  • Drug and alcohol prevention information pursuant to Public Law 101-226; visit www.flcc.edu/studenthealth

College Catalog

  • Cost of attending the College.
  • Information regarding the College’s academic programs.
  • Entities that accredit, license, or approve the school and its programs and procedures for reviewing school’s accreditation, licensing, or approval documentation.
  • Requirements for officially withdrawing from the school.
  • Description of any special services and facilities for disabled students (Please note: The process for requesting services and/or accommodations are outlined in the Procedures for Services to Students with Disabilities guidebook available from the Admissions Office, and the Department of Developmental Studies).
  • Employees and their titles responsible for institutional and financial assistance disclosure information are available in the catalog or student handbook. Employees are available during business hours, Monday – Thursday from 8:30 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 4 p.m.