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Disability Services

Grievance Procedures

Finger Lakes Community College does not discriminate in its employment and educational processes. View our non-discrimination statement.

Discrimination Complaints

Students who feel they are being discriminated against may contact the Associate Vice President of Student Affairs by calling (585)785-1284, by emailing whiffes@flcc.edu, or by mail to Finger Lakes Community College, Office of the Associate Vice President of Student Affairs, 3325 Marvin Sands Drive, Canandaigua, NY 14424.

The process for resolving discrimination complaints appears in the Student Code of Conduct and Grievance Procedures Adobe Acrobat, PDF. Please note: The Academic Regulations and Student Code of Conduct section cited in the Finger Lakes Community College Catalog applies to all students without exception.

Accommodations/Services Complaints

The student may appeal modification(s) and/or denial(s) of accommodations/ services to the Disability Services Review Board comprised of the Vice President of Academic and Student Affairs, the Vice President of Administration, a faculty member elected annually by the Faculty Alliance, a professional staff member elected annually by the Professional Association, and a student who is endorsed by the Student Corporation.

Appeal Process

  1. The disability accommodations/services appeal must be submitted in writing to the office of the Associate Vice President of Student Affairs within five College working days from the date of the notification regarding the status of accommodations/services. The appeal must contain the student's name, address and phone number, and describe the rationale/need for the modified and/or denied accommodations/services. Supporting documentation may be included with the written appeal. The written appeal may be submitted via email to whiffes@flcc.edu or via mail to Finger Lakes Community College, Office of the Associate Vice President of Student Affairs, 3325 Marvin Sands Drive, Canandaigua, NY 14424.
  2. The Associate Vice President of Student Affairs will notify the Disability Services Review Board of the appeal and coordinate a hearing date.
  3. The hearing will occur not sooner than three College working days following receipt of the written appeal. The student is responsible for presenting his/her appeal to the Board. The hearing will be closed to the public. The student shall be permitted to be advised and assisted at the hearing by another person of his/her choice. The student shall also have the right to submit evidence in support of the appeal.
  4. The hearing shall be recorded on equipment supplied by the College. The student may request a transcript of the hearing by submitting a written request to the office of the Associate Vice President of Student Affairs. The transcript shall be made available to the student not sooner than three College working days following the hearing.
  5. At the close of the hearing, the Board shall deliberate privately as to whether the appeal has merit. Within ten College working days after the close of the hearing, the Board shall report its findings to the Associate Vice President of Student Affairs.
  6. The Associate Vice President of Student Affairs will notify the student of the Board's decision in writing.
  7. The Board's decision is final.

Please note: In rare instances, the Associate Vice President of Student Affairs or designee may approve temporary accommodations/services pending the final decision of an appeal.