Refund Policies

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Credit Courses - Fall and Spring Semesters

If tuition has been paid by cash, check or credit card, you may be entitled to a refund if you drop from a course in a timely manner.

Withdraw from an individual course

Drop from an individual course by filling out a Drop/Add Slip.

Withdraw from all courses

Withdraw from all courses by filling out the official withdrawal form. See details at www.flcc.edu/eduplanning/withdraw/

  • The date on which these forms are received by the appropriate office (as indicated on the form) is the date that the withdrawal is effective. The college is not responsible for postal delays or errors and strongly encourages students to confirm that their paperwork has been received.
  • A verbal notice by a student to an instructor, advisor, or any FLCC staff member does not constitute a formal course withdrawal or drop.
  • Lack of attendance does not reduce tuition and fees; therefore, timely withdrawals or drop slips will ensure proper credit to your student account.
  • NO REFUND SHALL BE GIVEN FOR FEES OR PRE-ADMISSIONS (TUITION) DEPOSIT ONCE THE SEMSTER BEGINS.
  • To receive a 100% refund of already paid tuition and fees, the completed forms must be received by the appropriate office (as indicated on the form) as follows:

15 Week or More Credit Courses

  • For credit courses 15 weeks or more, the completed forms must be received one business day prior to the official semester start date.
  • The schedule for tuition refund for credit courses 15 weeks or more is as follows:
Fall 2023
Date/Timeframe Amount
Approved drop/withdrawal on or before 8/25/23 at 4:00 PM — tuition and fees 100%
Approved drop/withdrawal between 8/26/23 through 9/3/23 — tuition only 75%
Approved drop/withdrawal between 9/4/23 through 9/10/23 — tuition only 50%
Approved drop/withdrawal between 9/11/23 through 9/17/23 — tuition only 25%
Approved drop/withdrawal on or after 9/18/23 0%
Spring 2024
Date/Timeframe Amount
Approved drop/withdrawal on or before 1/19/24 at 4:00 PM — tuition and fees 100%
Approved drop/withdrawal between 1/20/24 through 1/28/24 — tuition only 75%
Approved drop/withdrawal between 1/29/24 through 2/4/24 — tuition only 50%
Approved drop/withdrawal between 2/5/24 through 2/11/24 — tuition only 25%
Approved drop/withdrawal on or after 2/12/24 0%

Less Than 15 Week Credit Courses

  • For credit courses less than 15 weeks, one business day prior to the official start date of the classes.
  • If courses are canceled by the College which changes your status from full- to part-time, the appropriate tuition and fees will be refunded. If a student changes from full to part-time status (11 or less credit hours/semester) after the semester has started, refund will be issued according to the schedule for tuition refund.
  • The schedule for tuition refund for credit courses less than 15 weeks is as follows.

The date on which the appropriate college office receives the Course Drop/Withdrawal forms will be used to determine refunds. To receive 100% REFUND of already paid tuition and fees, the completed forms must be received by the One Stop Center one business day prior to the start date of classes. If you drop a class within seven calendar days from the start date of the class, you will be entitled to a 25% refund (of tuition only). There is NO REFUND granted for course drops after the seven calendar days from the start date of the class.


Credit Courses - Winter Session and Summer Sessions

The date on which the appropriate office (as indicated on the form) receives the form will be used to determine refunds. To receive 100% REFUND of already paid tuition and fees, the completed forms must be received by the appropriate office (as indicated on the form) one business day prior to the start of the session. If you drop a class within seven calendar days from the start date of the session, you will be entitled to a 25% refund (of tuition only). There is NO REFUND granted for course drops after the seven calendar days from the start date of the session.


Non-Credit Courses

Refunds will be processed for those students who officially cancel their registration and submit their form to the appropriate office 5 business days prior to the start date of classes. Please contact Workforce & Career Solutions if you have questions about dropping your non-credit course.


Refund Policy for Students Receiving Federal Financial Aid Awards

Federal regulations (the Higher Education Amendments of 1998, regulation 34 CFR part 668.22) require each school to have a written policy for the refund and repayment of Federal Title IV aid received by students who withdraw during a term for which Title IV aid payment has been received. These policies are effective only if the student completely terminates enrollment (i.e., cancels his/her registration, withdraws, or is dismissed) or stops attending classes before completing more than 60 percent of the enrollment period. Therefore, attendance through more than 60% of the enrollment period is required to keep established Federal and State financial aid intact. Non-attendance may result in a financial obligation. Please refer to the College Catalog or contact the Student Accounts office for details and more information.

Return to Finish Program

If you left without a degree and are eager to come back, we'll help you transition into your remaining classes and create a plan to pay your previously unpaid bill.

Contacts

Student Accounts
3325 Marvin Sands Drive
Canandaigua, NY 14424

Room: 1070
(585)785-1405
(585)785-1400
StudentAccounts@flcc.edu

Hours
Mon–Fri: 10 AM–3 PM