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FLCC
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OFFICE & DEPT. DIRECTORY / CAMPUS
BOOK STORE
FAQ's:
Campus Book Store
Q:
When can I use my excess financial aid to purchase textbooks and course related supplies?
A:
Students can access financial aid book charges one week prior to the first day of class in the Fall and Spring semesters.
Q:
What do I need to get a book voucher?
A:
The FLCC SMARTSAVER SUNY ID card
Q:
Will textbooks be available for purchase
at FLCC's Geneva and Wayne Campus Centers?
A:
Yes. Textbooks will be sold only for the courses offered at each site,
the first 5 days of the Fall and Spring semesters. Check with each location
for hours of operation.
Q:
Can I use Financial Aid book charges at the Geneva and/or Wayne Campus Centers?
A:
Yes. The center office at each campus center has the financial aid book charge inquiry form and will fax it to the main campus bookstore for approval.
Q:
How do I know what books I need for class?
A:
Bring your course schedule. Textbook shelf tags list the information
you need to select the correct books. A complete semester course list
is posted in the hall outside the bookstore's main entrance.
Q:
What forms of payment are accepted?
A: => Checks with the FLCC Smartsaver SUNY ID or NYS driver's license.
Parent checks are accepted for exact amounts made payable to The Campus
Book Store. Returned checks are subject to a $15.00 service fee. There
are no "check cashing" privileges.
=> VISA, MASTERCARD, and DISCOVER credit cards are also accepted.
Q:
Can I buy textbooks on a third party credit
card account? (Ex. Relative, family friend)
A: The credit card holder must phone in their credit card number and information
to set up a charge account.
Q:
What if I decide to drop or change a course
and need to return a textbook?
A:
=> Receipts are required for returns.
=> Returns are accepted for approximately three weeks after the first
day of classes in the fall and spring semesters. Please refer to the
return policy bookmark stapled to your receipt for exact dates.
=> Credit for returned purchases will be issued according to original
method of payment. Credit for check purchases will be issued two weeks
after the date of the check.
Q:
What if I need to return a textbook package that I unwrapped?
A:
When a textbook is returned out of its original packaging, the
refund amount is subject to partial credit. Exceptions and decisions
regarding these types of returns are made on a case-by-case basis.
Q:
What is "Book Buy Back"?
A:
"Book Buy Back" is the opportunity to sell your books back
to the bookstore for cash.
Q:
Do I need a receipt for book buy back?
A:
No. However, the FLCC Smartsaver SUNY ID card is required.
Q:
When can I sell books back to the Campus Book Store?
A: The last week of the Fall and Spring semesters, everyday during the summer, and during Jan Plan session in January.
Q:
How much cash will I receive for my books?
A:
=> 50% of your cost is returned to you if the book is being used
on campus the following semester.
=> If a book is no longer being used on this campus, an additional
service is offered for the convenience of the students. The Campus Book
Store provides a market through the largest national book company for
the books not needed on this campus. The prices paid for these books
are determined by the national supply and demand; some books have no
resale value.
Q:
Who decides if a textbook will be used the following semester?
A:
=> The instructor determines which books are required for the class.
=> If an updated publication has been introduced on the market, the
current edition will no longer be available which in turn will force
an instructor to change their book order. As a result, the book would
have no resale value.
Q: How long can I use my financial aid book charge?
A: Students can use their Financial Aid Book Charge for the first three weeks of the Fall and Spring semesters.
Q: Does the Campus Book Store have a web site with textbook information?
A: Yes. Visit us at www.flcc.bkstr.com and follow the prompts for books.
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